In my experience, the key to developing a good team is empowerment. In order to build a strong company that eventually runs well without you, your employees in general and your management team specifically need to be able to make decisions with impact without needing to consult you. To do this, you must empower your team over time. Empowerment is not simply delegation and it is definitely not abdication.
So, what is empowerment?
According to dictionary.com, the definition of empower is “1. to give power or authority to; authorize, especially by legal or official means or 2. to enable or permit.”According to businessdictionary.com, empowerment is “A management practice of sharing information, rewards, and power with employees so that they can take initiative and make decisions to solve problems and improve service and performance.”In contrast, to delegate means to and to abdicate means to. These simple definitions clarify the distinct differences between empowerment and these.
That’s right. Empowerment. I believe in empowering employees and others and in doing this beginning with the recruiting and hiring process. Empowered employees who grow with you are more committed and higher achieving. When you encourage and align personal growth with the growth of the company, you get higher performing, more satisfied individuals. Empowerment includes respect, stressing the good an employee does, delegating with support, and being very clear about the organization and employees’ goals and helping them make continual progress towards those goals.